Wysa is an AI-based mental health platform designed to provide support for individuals seeking help with mental well-being. It offers a chatbot that creates a non-judgmental, safe space for users to share their thoughts and feelings anonymously, 24/7. The platform features a premium self-care library with over 150 tools backed by science for various needs, ranging from body image issues to breakups. For those requiring more in-depth support, Wysa provides access to well-being coaches or therapists through in-app text-based chat sessions, including daily messaging support and up to four live sessions per month.
Wysa emphasizes user privacy and data security, ensuring that personal data is not requested and any inadvertently submitted identifiable information is redacted within 24 hours. Conversations with Wysa’s AI Coach and Emotional Well-being Professionals are kept private and are not shared with any external parties. The platform uses industry-standard safeguards, including TLS encryption for data in transit and AES-256 encryption for data at rest, to protect user information. Data is stored in encrypted form in Virtual Private Cloud servers in the USA, with appropriate safeguards in place.
