Dropchat’s target customers are people that want to outsource their repetitive or tedious internal processes to AI. For example, when onboarding a new hire, instead of having them go through static documentation and ask questions to a person when needed – a Dropchat user could train a chatbot on their documentation, and give it to their new hire to ask questions whenever they want. This saves the business owner time and money. Dropchat can also be used for customer service. Each Dropchat bot comes with an embeddable code snippet you can add to any site. Just train your chatbot, then copy and paste the iframe code into your site. This way, the first point of contact for customer support needs is an AI chatbot trained on a knowledge base of your choice, rather than a human customer support agent.