ChatSMB l Conversational AI Chatbot for small businesses
Capture prospects with instant conversations and never lose a customer again.
ChatSMB gets you the world’s most human AI agent, available 24/7 on your website to win you more business and provide great customer service.
Setup is super simple.
1) Once you sign up, we’ll automatically crawl your site and customize the bot for you in just a few seconds.
2) Then, you can install it on your site with just one line of Javascript
3) We provide any extra support you’d need to get started
4) Add any extra customizations you want, like adding your profile picture, name of your bot, and completely customize your instructions
Our customers get on average 17 extra leads per month.
Features:
AI that has your back, 24/7
Whether you’re on the job or taking a break, our AI speaks conversationally and makes sure hot prospects are responded to within a few seconds. The AI is trained to gently nurture prospects and eventually get their contact information.
Respond to visitors in real-time
If you value live chat, we’ve also included it as part of our packages. Easily turn on live chat when you’re around and turn it off to let the bot take over. Handle multiple conversations at the same time, and get instant notifications when prospects reply.
Transition conversations to your inbox
Whether you’re using AI or live chat, finished conversations are immediately sent to your inbox so you can continue the conversation.
Generate more inbound leads by capturing information up front
Capture phone and email up front, so that you can make sure to follow up with customers after their first interaction.
Frequently Asked Questions
Is there a free trial for ChatSMB?
Yes, there is a 14-day free trial, no credit card required. You’ll get access to all of the features that ChatSMB offers, and 1-on-1 support to make sure you get the most out of the platform.
How does the AI chat work?
The AI uses recent advancements in an AI technology called large language models (LLMs). LLMs train on a lot of data over a long period of time, to the point where the language capabilities of the model become indistinguishable from a person.
How does the AI know how to talk about my business?
ChatSMB is trained to only talk about your business based on the context it’s given. When you sign up and enter your domain, it will automatically crawl your site once to get some basic information about the business that it can speak to. You can customize the rest of the bot easily by adding language prompts in our customization page.
Can I customize the chat widget?
Yes, you absolutely can! You can change things like the color of the widget to your branding, the profile picture, and the name of the digital assistant.
